What Service is Required/Needed on my Ebike?

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What Service is Required/Needed on my eBike?

It is important to maintain and keep your eBike in good working order.  

EBike Component Safety Check Before and After Each Ride Quick View

Your eBike is very similar to a traditional bicycle, it is recommended to always check the condition of your eBike before you ride in addition to having regular maintenance performed. 

Here is a simple pre-ride checklist to go through before hoping on the saddle:

• Tire Pressure- Check
• Brakes- Inspect and Check
• Headset- Check
• Chain/Gears- Inspect and Check
• Chain- Inspect and Lube
• Wheel Closure Mechanism- Inspect and Check
• Wheel Trueness- Inspect and Check
• Battery Charge Level- Inspect and Check
• Pedals- Inspect and Check
• Overall Bike Review- Inspect and Check
• Check Battery Charge

For more detailed information on the pre-ride checklist including a maintenance schedule, check out our Maintenance Check List 03022022.pdf

EBike Maintenance Schedule & Guide

EBike like any mechanical item requires regular review, maintenance, and service.   If you do the general maintenance and service, your eBike will perform better and longer.  It is always recommended to visit your local bike shop expert but many of the service items are DIY. 

To ensure safety and longevity to your eBike please perform the following different maintenance schedule.  Many of these items are simple safety checks and repairs that when performed will ensure a safe ride and longer lasting product.  Don't let this list intimidate you. It's just a matter of getting into a routine. You can also check our videos and seek professional help from your local bike shop!  Be safe, be sure and ENJOY the RIDE

Important - The checklists  may be labeled by a specific time scale however these time scales are directed at the daily rider. If you're just a weekend warrior or intermittent, casual rider then you eBike is going to need these tune-ups less frequently.

If you're a daily rider then doing some further research and purchasing the tools and equipment necessary to complete these lists may be to your long term benefit; plus you get to become much more knowledgeable on the full cycling experience.

Please only do the work you are comfortable with.  We will work to offer the needed support but at any point please seek your local professional for help and support!

WEEKLY eBike Checklist

This is a safety and general maintenance checklist and the RIDE CHECKLIST- PRE and POST is a good resource to use Maintenance Check List 03022022.pdf

1. Wipe down the bike completely. Please note that the gears, chainring, crank, pedal area will likely be greasy or wet so it is recommended to use a disposable towel. 
2. It is recommended to check all bolts and areas that could be tightened. This would include the wheels (Quick Release Mechanism or Bolts), Crank Bolts, Handlebar and Stem area etc. 
3. Inspect Brake function and brake pad wear

MONTHLY eBike Checklist

This is a more in-depth inspection and maintenance that would generally be referred to as a basic tune-up.  If you use the Ride Checklist as a guide but put in more time to review each section.  Maintenance Check List 03022022.pdf

1. ALWAYS do a full VISUAL INSPECTION of your bike.  Look for debris and make note of any unusual markings, cracks, or something that does not seem to be correct. If found seek additional professional support.
   1. Tech Tip - wipe the bike down as you are doing the visual inspection.
2. Gears and Chain- This is likely greasy and will leave markings if not kept clean. It is recommended to wipe down regularly and use as needed proper cycling chain lubricant.  Be Careful with moving parts and the gears.
3. Check all function of brakes and gear shifting. You will likely notice something from your last ride, and it is recommended to fix/adjust immediately.  If something is noted as not in proper adjustment or alignment fix/adjust immediately.

NOTE- if you do the Ride Checklist regularly PRE and POST the Monthly review will be simple as most issues will be aware during your regular checks.

6 – MONTH/ANNUAL eBike Maintenance Checklist

This is a more in-depth inspection and maintenance that would generally be referred to as a COMPLETE or FULL TUNE-UP. A bike shop will generally charge $100-$150 for this service.  Note if things are our of significant adjustment or need replacement costs will reflect the service needed and provided.  The following is generally covered but please seek the advise of your local professional bike shop for there complete list.

1. Do a full visual inspection of your bike and make note of any unusual markings, cracks, or something that does not seem to be correct. If found seek additional professional support.
   1. Pro Tip - wipe the bike down as you are doing the visual inspection.
2. Gears and Chain- This is likely grease and will leave markings if not kept clean. It is recommended to wipe down regularly and use as needed proper cycling chain lubricant.  Be Careful with moving parts and the gears.
3. Adjust Drivetrain- This is best reviewed when the bike is in a work stand and you are able to freely spin the crank and shift thru the gears. You might have to adjust cable tension or reset the +/- adjustment bolts. Check all function for safety and performance.
4. Adjust and inspect brakes- This is best reviewed when the bike is in a work stand and you are able to freely spin the wheels. Inspect and view brake pads are in good functioning order. Spin wheel and squeeze lever to insure good solid engagement.  Now do other side.  If the brakes do not stop quickly and completely check for cable tension and adjust as needed.  Also make sure the wheel is true/straight. 
5. Wheels- check to ensure quick release and or bolts are properly assembled and secure. Spin wheel to ensure the wheel is true and no damage to tires, rims, or spokes.  If damaged or out of alignment, then please seek professional assistance.
6. Check all bearings areas- Hubs, Headset, Bottom Bracket to insure all items are properly adjusted- Moves freely without binding but is not loose or rocking. If either situation presents, please see professional assistance.
7. Safety Check on all bolts- Know your torque setting and check all bolts to insure they are secure and safe.
8. EBike Components- Check to insure all items are working properly. Check connection as well as engagement of battery and all connections.  Ensure all features of display is also working correctly.

In Summary

Cycling and eBiking should be fun and safe.  Much of this maintenance is manageable by you but if you are ever uneasy or unsure, please seek professional help and support.  We want you to be riding safely for a long time to come- ENJOY the RIDE!

Using a professional bike shop and the knowledgeable staff is always a great, safe, and recommended resource.

The following are suggestions and it is your responsibility to be safe, to know how to service or seek professional support for keeping your bike in safe and good working condition.

The following checklist and guides are a general reference tool and is not intended as a comprehensive use, service, repair, or maintenance checklist.

Please contact BIKE.com at cs@bike.com or call at 1-(877)-755-2453(BIKE) or see your dealer for all service, repair, or maintenance. Your dealer may also be able to refer you to classes, clinics, or books on Ebike use, service, repair, or maintenance.

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