FAQ ABOUT OUR WARRANTY
Q. I am not the original owner as I purchased my BIKE.com secondhand. Is my frame covered by warranty?
A. Sorry, no, the warranty coverage only extends to the original buyer
Q. I crashed and damaged my bike/frame. Is warranty coverage available to me?
A. Sorry, crashes or accidents are not covered by the warranty policy. The warranty only covers defects in manufacturing, not damage from crashes.
Q. Is SHIPPING DAMAGE considered WARRANTY?
A. No it is not but we want you riding so check out this link and help us get you back on the road! Damaged Shipment- What Do I Do?
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