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  1. Bike.com
  2. Before You Buy an eBike

Before You Buy an eBike

Guides, Tips, and Suggestions

Shipping

  • Shipping-Terms of Service
  • When Will I Get My Bike?
  • How Do I Track My Shipment?
  • Can I or How Do I Change My Order?
  • Damaged Shipment- What Do I Do?

Fitting My eBike

  • Fitting Guide- What is the Right Size Bike for Me?

Warranty

  • FAQ and Warranty Questions?
  • What is the Warranty Policy?
  • How Do I Process a Warranty Claim?
  • How Do I Get Replacement Parts?

Order Policies and Returns

  • Order Cancellation
  • Terms of Service
  • What is the Return Policy?

Payment Details

  • Is there an EV Government Program and or Other Discounts?
  • Will I Be Charged Sales Tax?
  • Does BIKE.com offer Financing?
  • Credit to My Account- What is the Process and When Will I Get Credit?
  • How Do I Adjust or Follow Up on a Financed Order With Affirm?

Other Popular Questions

  • Can I Sell or Buy a Used Ebike?
  • How Do I Create an Account and Check Order Status
  • Where Can I Compare and Test Ride All the Denago Models?
  • Where Can I See and Test Ride a Denago Ebike?
  • Can I Customize My Bike?

Commercial Use

  • Can I Rent a Denago Ebike?
  • Does Denago Offer a Commercial Bike Program?

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